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Tuesday, 9 December 2008

Here we go.

My telephone and ISP company, KCom and Karoo respectively, are one and the same company. That is Karoo is a Kcom spin off.

In the last  two days our telephone became dysfunctional for short spells. They have claimed that we have reached our 75GB download cap. What  is interesting with that last claim is that just 23 hours earlier they sent us an email saying we were at 80% (56GB). Not having anything close to a fast connection to download 19GB in 23 hours is an impossibility.

I said not so long ago they would start this plan of action. It is designed to shut me up but will not succeed.

I have asked them for proof in whatever format, except binary, they can use of every single byte that has gone through our connection both ways. I highly doubt that they will provide such information as they already know we are nowhere close to the cap imposed.

I am now so angry that they can stoop so low (though they have done this sort of thing before to me when we had ISDN) that I will not stop in my quest to get them to improve the network. I am so far about 60% through with my E.U. complaint and will now raise the level so that an inquiry is started into their business practises.  Once the E.U. get their fangs into them it will be fun to see their reaction if nothing else. The E.U. can be slow but I have all the time in the world to wait.

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